Support

Contact

For help with the Charaid website or iPhone and iPad app, email support@charaid.app.

Please include which device and operating-system version you use, what you expected to happen, and what happened instead. Do not include private text unless it is necessary to explain the issue.

Before You Write

• Text looks different after pasting: Unicode support varies between apps and fonts. Try a different character set or lower swap percentage.
• A link or mention no longer works: Keep Protect Links & Mentions enabled so URLs, email addresses, mentions, and hashtags remain unchanged.
• History is empty: Record History is off by default and saves an entry only when it is enabled and you tap Copy.
• Delete saved history: Delete individual entries from History or use Clear All History in Settings.

Privacy Questions

Charaid processes text locally and does not operate user accounts, analytics, or tracking. Read the complete Privacy Policy for website and app storage details.